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Calidad de servicio percibida y el precio como factores que determinan la satisfacción del cliente en supermercados
(Universidad de Lima, 2021)Acceso abiertoCurrently, the retail sector considers of vital importance the gap that is established between the expectations and perceptions of customers within their shopping experience, which are influenced by various factors, both ... -
Relanzamiento de restobares en Miraflores en situación pandémica
(Universidad de Lima, 2022)Acceso abiertoSince March 2020, Peru has been in a state of national health emergency because of the COVID-19 pandemic. This caused a paralyzation of commercial activities, including the restaurant and restobar sector. This had an impact ...